Cancel AOL

GREAT STUFF. well done sir.

HA! he was NOT fired they are lying about that.

ok, what nobody is looking at is that the guy was probably on probation to start with and had some manager's foot up his butt to be certain that he didn't lose any customers for the company. he was behaving as anyone would who was being measured that way.

go after his manager, then him.

then maybe you can tell me how to get dish network to stop trying to get me to cancel my time/warner account, too... do THEY EVER give up? not in my experience...

mi mom had no problem canceling them one time on the bill they asked for $3

i use 2 have aol i kinda still have it because i have there pc which is really slow 224mb of ram

I can kind of understand this. The call-guy would have been pretty strictly instructed to make an inquiry as to why; the higher-ups would say so they could change something if it was causing people to cancel accounts.
Still... he's acting like he works on a freakin' commission lol.

im still on aol :'(

The horror stories about AOL are many and various dating back to thir beginnings. I've avoided them like the plague and I've always cringed when I've known someone who's signed up for something through them. I hate AOL.

They don't fire them for that. In fact they train them to do that. And if he would have saved that account, he would get $50. Many of them tell them they are cancelled and turn it in as a "save" to get the bonus.

Aye, aye. I feel sorry for the caller and the guy taking in the call. It's got to be even worse than working for the IRS!